Auto Assign to a user based on the Reporters Group/Role.

Chris Rose2

Hi there,

Is it possible to auto assign an issue after creation, as a post function to another user, based on the User Group or Role of the reporter?

For example, if Tester A creates an issue, can it automatically be assigned to Project Lead A. And if Tester B and C create an issue, can it be assigned to Project Lead B?

Natalie Hobson

I'm not going to post this as an answer as I'm not sure it would work - but maybe the JIRA Misc Workflow Extentions plugin would do the trick? There's a post function "Set field value from User Property value - you could set up a property like "associated developer" or something, and enter the values to the tester accounts (so tester A would have Project Lead A as the value of that property).

I'm not sure, though, if it will treat the value of the field as an actual user or if it will just try to copy the value as plain text when it is put into the Assignee field. It could also mean a lot of set up time if you have a lot of users to set the property value for...I'm sure someone else will answer with some nice code but if not, this *might* be a possible way to do it.