How to copy attachments from jira 6 to 7

Question

This past weekend we migrated our production environment from JIRA 6 to JIRA 7 however, the attachments/images were not migrated over.  We are missing about 2 months worth of attachments in our JIRA 7 environment.  How can we migrate over a subset of attachments?

We have already tried copying a folder containing the missing attachments, re-indexing, and restarting the JIRA services.  This did not work.

Sue Brazelton · Answer

Here's hopefully a better description of our situation...

The team performing the upgrade setup a POC environment where everything was migrated over including attachments back in August and we’ve been using it for validation testing. This past weekend when we were ready to go live, they migrated over just the database and not those things (like attachments) that are stored on the application server hence we are now missing about 2 months’ worth of attachments.

Late yesterday, working with our DBA, we discovered that if we copy over the missing attachments to the new JIRA 7 server and then change the database field (for example thumbnailable) from 0 to 1, the images are then seen as we want.

So that’s the direction we took.  Please let me know if you know of issues this could cause us.

Thank you so much,

Sue

Sue Brazelton · Answer

Thanks for responding.  The team performing the upgrade setup a POC environment where everything was migrated over including attachments back in August and we’ve been using it for validation testing. This past weekend when we were ready to go live, they migrated over just the database and not those things (like attachments) that are stored on the application server hence we are now missing about 2 months’ worth of attachments.

Late yesterday, working with our DBA, we discovered that if we copy over the missing attachments to the new JIRA 7 server and then change the database field (for example thumbnailable) from 0 to 1, the images are then seen as we want.

So that’s the direction we took.  Please let me know if you know of issues this could cause us.

Thank you so much,

Sue

Steven F Behnke · Answer

I'm confused as to how you could only have migrated a subset of the attachments in the first place. Can you provide screenshots of errors or provide errors from the application-log file?