client raised a bug through email after scrum team fixed the bug do the email send automatically

Question

client raised a bug through email after scrum team fixed the bug ,do the email send automatically to client through jira that the bug is fixed?

hemanth motto · Answer

Hi thank you for clearing my doubt can you please tell me the process of enabling that notification part.!

Mayur Jadhav_30osel · Answer

Hi @hemanth motto ,

Welcome to the Atlassian Community!!

if you close the ticket that the client has raised then they will receive the notification about that ticket.

Regards,
Mayur