nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Structure Grid + Details layout is not loading

Barys Harbacheuski

What should be done in order to solve the problem of infinite loading of structure layout Grid + Details? Everything seems to be ok, no errors anywhere.

All structures are affected, clearing browser cache doesn't help. We've just updated Jira to 8.20.9, Structure plugin is 8.0.1

Accepted answers

David Niro

Hello @Barys Harbacheuski ,

David from ALM Works here. For this, it will be best to reach out to our support team directly via email support@almworks.com or through our customer portal support.almworks.com.

We will be able to help you identify the cause of the issue. Some things that we may request, and you can collect in advance:

Performance Audit Log : Administration | Structure | Support | View Performance Audit Log.

Support ZIP

HAR Network Report

Best,
David

All comments

David Niro

Hello @Barys Harbacheuski ,

David from ALM Works here. For this, it will be best to reach out to our support team directly via email support@almworks.com or through our customer portal support.almworks.com.