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Automation rule - project restriction

Ron_jejqq3

I want to create an automated rule for a status transition of linked issues.

This issue type has restriction for this transitions (should move from new -> 1st approval -> 2nd approval -> pending deletion) only 2 users can move the ticket to 1st/2nd approval.

I checked Bypass workflow conditions and permissions

and I am still getting this error in the logs -

NO ACTIONS PERFORMED
This rule was configured with a project restriction. You can change this restriction in the 'Rule details' section.

Screen Shot 2022-07-07 at 10.38.18.png

Accepted answers

Alex Koxaras -Relational-

Hi @Ron

You created a rule for an issue which lives in Project A. Then you say for its linked issues (which may live on another project) transition these issues.

If you have set up the scope of this rule to one project (project A), then this rule can't do any actions on issues in another project. So you either set this rule to be global, or you define multiple projects. Either of this action can be performed via the GLobal Automation and not the project automation.

Hope that helps!

Alex

All comments

Alex Koxaras -Relational-

Hi @Ron

You created a rule for an issue which lives in Project A. Then you say for its linked issues (which may live on another project) transition these issues.