How to link all newly created issues in 15 minutes period

Slobodan Spasenovski

Hello all,

I am trying to link all newly created issues in a 15 minutes time period since they are almost always connected to each other.

I have tried with the "Link issue to" but it doesn't work for some reason.

Have anyone successfully managed a similar task?

Best regards,

Slobodan

Darryl Lee

Huh. Interesting idea.

What are you using to "find" the issues created within 15 minutes of each other. Do you have more than one user? What if multiple users create tickets within the same time frame?

How long do you "wait" before you can be sure that a new issue is part of a new group of tickets, as opposed to part of the last group.

Let's say if there's 5 minutes of no issues created, then any issue created is the "first" one in the group. I suppose you could create an Automation that runs every minute, but you'd have to do something like... JQL of:

created > now.minusMinutes(5)

But that doesn't guarantee that NO OTHER ISSUES have been created in the last 5 minutes. Hmmm.

Anyways though, I was thinking that if you could somehow identify this "first" issue you maybe could do something like finding related issues that match:

reporter = {{issue.reporter}} AND created >= {{issue.created}} AND created < {{issue.created.plusMinutes(15)}}

The PROBLEM though is that when the same automation runs again the next minute, it's not going to know if this is part of a group, as opposed to a new "first" issue. You would need some independent counter or flag. I suppose you could use a project entity property. But this seems incredibly fragile.

In sum, this probably isn't possible, OR it's a bad idea.