Alternating assignee from week to week

Kumar_fj21wa

Hi,

 

How would you go about setting the assignee for a Jira service ticket like this:

person1 for week1

person2 for week2

person1 for week3

and so on throughout the year.

 

Thanks,

Kumar

Bill Sheboy

Hi @Kumar 

Time-based assignment rotation is not one of the built-in options: https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Assign-issue

You could probably build this by performing math on the current week number with some if/else conditions, however...

What have you considered for the impacts of this approach?  For example, time-based-only would disregard the current workload of people, and so create some potential challenges.

Kind regards,
Bill