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E-Mail notification for groups

WK46

Hello, I'll describe my problem.

I would like to inform a group automatically by e-mail that a task has been completed.

I have created the group, and also entered everything in the notification scheme for the project as it should be, but unfortunately the group does not get any notification.

The notification helper does not report any errors either, according to him the emails should be sent.

can someone help here?

Accepted answers

Sreenivasaraju P

Hi @WK46 ,

Please check following things.

Please check the event getting triggered at complete transition.
Please check your notification schema of your project , whether the group is added in the notifications of the respective event.
Please check the permission and issue security schema, whether the members of the group has required permission and in security.

All comments

Sreenivasaraju P

Hi @WK46 ,

Please check following things.

Please check the event getting triggered at complete transition.
Please check your notification schema of your project , whether the group is added in the notifications of the respective event.
Please check the permission and issue security schema, whether the members of the group has required permission and in security.

WK46

Hi @Sreenivasaraju P ,

thx for your answer.

I have checked all your points and they are correct. only the first point with the trigger not, because I have no trigger set up.

I have it now with another workflow tested and strangely here works everything as it should...

so the error will probably be in my workflow, -_-

Sreenivasaraju P

check in your workflow, post functions of your transition. Generally the last post function is the mail event. check the event name and notifications against this event name in the notification schema.

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