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How to query a historical license for the confluence？

Cain Chen

I upgraded the license for the server version to data server causing a renewal.I want to get the server version of the license back. How do I get it back?

Accepted answers

Dirk Ronsmans

Hi @Cain Chen ,

You should be able to see all your licenses (old/new/expired/trials) in your https://my.atlassian.com

All comments

Dirk Ronsmans

Hi @Cain Chen ,

You should be able to see all your licenses (old/new/expired/trials) in your https://my.atlassian.com

Cain Chen

Hi Dirk，

Thanks for the answer, in this URL I can indeed see the applied license for, but the previous license was not what I applied for, and I cannot know who did so.Can you query it through the server ID?

Dirk Ronsmans

I would suggest to then open a support ticket at https://support.atlassian.com/contact

perhaps use the Billing dropdown.

Cain Chen

OK thank you very much,Dirk.

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