nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Status = Done But Resolution = Unsolved

Spencer Cai

Hi Support,

we have edited workflow and post function on May 31, adding Resolution's value as " Done“.

May I ask if this post function will take effect to those tickets created before May 31?

for example :

ticket create on May 20

update workflow on May 31

update ticket status as done on June 4

Will resolution 's value be marked as "Done" in this case?

Thanks

Accepted answers

Marco Brundel

Hi,

The adjustment in the workflow take effect when the transition is performed in an issue (after the adjustment).

The adjustment has no effect on issues where the transition has already been performed.