Hi @Jemima James ,
1. You will need to automate this. You need some sort automation add-on to achieve this.
2. It means a screen pop-up will occur when at a transition point. For example, when a ticket is transition goes from open to close, you may want a pop-up screen having a user fill out the reason for closing.
-Ben
Hi @Benjamin ,
Thank you for your answer on #2.
I use data center version and currently do not have Jira automation add-on (i know its free for older versions). Would it be possible to do #1 using JSU automation suite for workflows or JMWE? If yes, how?
Hi @Jemima James
what do you mean by "when field A has values in (x,y,z) and field B is non-empty"? What is supposed to trigger the transition of the issue? Are you trying to transition it immediately after it is created?
JSU and JMWE can't do this. The reason is because of how those add-ons are trigger. They triggered something when a transition occurs. The requirement you have is do something to trigger a transition which is the opposite. For example, those add-ons do some like when you transition from open and close..execute a post-function to add a comment or create another ticket.
Thanks,
Ben
Actually, JMWE can trigger a transition upon a Jira event, such as editing fields of the issue. But the question is: what is that event (user action) that should trigger the transition?
It looks like you're new here. Sign in or register to get started.
