Read-only ticket

Question

Hello friends, I have a question.
Can a ticket be made read-only when it is closed? that is to say that nothing can be edited or managed.

Thanks a lot.

Melo_45tw58 · Answer

Hi Ronaldo,

Yes, in this case you may be able to use workflow properties.

Key: jira.issue.editable Value:false

More details at: https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/#jira.issue.editable

I hope that helps.

Thanks,

Melo