Do we need to configure SSL in order to use the Jira Cloud Migration Assistant (JCMA) Tool

David Delster

Our company has implemented a Cloud version of Confluence and need all the business units to migrate from their current deployments into the organizations Cloud.  In looking at the JCMA tool, it looks like it expects the Jira Server to be running on a secure URL.  In Our implementation, our Jira server is on our company network not using SSL and is not public facing.  It appears that our application server is Apache/Tomcat and it is running on Windows 2012 R2.   Please advise as to how or what we need to do in order to prepare for migration.  

Thanks

Earl McCutcheon

Hello @David Delster ,

Using the Migration assistant if you do not have SSL set up on the server side you should be running the system behind a locked-down firewall to secure the traffic to an internal network, and there is a note on this in the Migration assistant documentation here:

• https://support.atlassian.com/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/

• If your Jira Server or Data Center is behind a firewall, you'll need to allow access domains listed in IP addresses and domains for Atlassian cloud products.

Basically, SSL is not required but access to the Atlassian domains is required, so the firewall will need to be opened up to the items listed above.

Regards,
Earl