PLEASE HELP messages are not received!

Alex_2nfdtf

 

2022-06-27 17:13:00,985+0300 WARN [imp-jira] Caesium-1-1 anonymous imp-jira imp-jira[11370]: javax.mail.AuthenticationFailedException: AUTHENTICATE failed. while connecting to host "mail.qiwi.com" as user "imp-jira@hq.qiwi.com" via protocol "SECURE_IMAP"

Nic Brough -Adaptavist-

You've not set up your mail send correctly - Jira is trying to log into your email server as a certain user and the email server either does not know them, is not configured to let them send mail, or you're using the wrong connection credentials.