Getting an error, can't log in to My bitbucket account

Question

I'M NEW HERE

Hi,

Having problems making an attempt to log in to my Bitbucket account, I have viewed the everyday decision for the hassle with the following message:

We couldn’t log you in
You may also run into this difficulty when you use unique browsers or add-ons that disguise the referrer header for id.atlassian.com and different Atlassian sites, Check for these and then strive to log in again.

ali ayyaz · Answer

i am getting following error when login to bit bucket account.

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

Thanks,

Vasanthan

Ben · Answer

G'day Jawad!

Welcome to the Bitbucket Cloud Community! :)

I have checked your workspace and can see that it is currently active - the error message you have identified is either because the workspace is inactive or there is a browser plugin that is interfering with your ability to log in.

Can I ask you to try to log in using a different browser or in an Incognito window (if using Chrome)?

Cheers!

- Ben (Bitbucket Cloud Support)