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Is there a good looking way to notify slack as a subscriber for private pages behind 2FA?

Robert Valentine

So far the only method I've found is to use email notifications, and they look AWFUL in slack.

I'm still working on trying to get RSS to work, but our page uses SAML with 2FA so that's a bit of a challenge.

The integration is for admins of the page (team members) so that doesn't work as the links go to the wrong place.

Has anyone found any alternatives?

Accepted answers

Daniel Eads

Hi @Robert Valentine ,

There is an option to use Slack as a front-end consumer, like the email notifications and RSS feeds currently work. You do need to enable this on the page first! Once it's on, people viewing the page (past your 2FA/SAML auth-wall) can subscribe a Slack channel to notifications.

More details about this feature and instructions for setup are at this link .

Cheers,
Daniel

All comments

Darryl Lee_2jimne

Hi @Robert Valentine ,

This is Darryl. I am here to help. 😃

Understand that you are trying to integrate a Private Page with your Slack channel to receive the notifications.

May I confirm with you is the capability offered by the native Slack App is sufficient for this requirement?

Kind regards,
Darryl Lee
Support Engineer, Atlassian

Robert Valentine

Sorry, I didn't use the correct term.

I was referring to the native Slack App when I said, "The integration is for admins of the page"

The problem with this one is that our company primarily communicates through slack, so customers (subscribers) wont be able to use those notifications as they link to the backend.

If there were an option to toggle the type of notifications to front-end it might work, but it would still be more ideal if someone could self-subscribe.

Thank you for clarifying.

Daniel Eads

Hi @Robert Valentine ,

More details about this feature and instructions for setup are at this link .

Cheers,
Daniel

Robert Valentine

Hi there,

It appears that my Private Status Page site does not have that option.

You'll note towards the bottom of the instructions you linked the following line.

"Note: This feature is only available for public pages."

Robert Valentine

Further note:

The issue isn't that Slack is 2FA

The issue is that the statuspage page is Private and the SAML uses 2FA

Daniel Eads

Ah yes - right you are. Apologies for my over-eagerness - although this might be worth having an internal discussion on if the page should continue to be behind an auth-wall. In the case that it does, one suggestion might be to use middleware like Zapier to parse the email notifications and then send them to Slack re-formatted.

Darryl Lee_2jimne

Hi @Robert Valentine ,

Thanks for the further information.

I'm wondering is @Daniel Eads suggestion able to help you accomplish this objective?

Kind regards,
Darryl Lee
Support Engineer, Atlassian

Robert Valentine

It confirms that right now there's not a good way to do what I'm looking for, I'm going to set up a reminder for a few days from now in-case someone knows something that hasn't chimed in, then mark it as the answer.

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