Pipeline two factor authentication forced and cannot enable pipeline

Question

Hi,

I setup a new workspace.

I cloned a repository from another bitbucket space.

I am now the admin on my workspace and I have a project with that cloned code.

My admin account have two factor authentication enabled.

I want to add a pipeline.

On the pipeline settings, I can see that pipeline isn't enabled.

I cannot enable it because it claims that I need two factor authentication enabled.

It is enabled.

What am I missing?

Theodora Boudale · Answer

Hi @Jozsef Samuel ,

You are very welcome, we have a feature request to have unified 2FA in order to avoid such confusion: https://jira.atlassian.com/browse/BCLOUD-19471

If you ever need anything else, please feel free to reach out!

Kind regards,
Theodora

Jozsef Samuel_7yjf2m · Answer

Sure,
This was a real mixup, it turns out that the SSH part was my fault! thanks for the help!

Theodora Boudale · Answer

Hi @Jozsef Samuel and welcome to the community!

I see that you have created a support ticket for this issue and it has been resolved. I just wanted to leave a reply here for any other users who may come across your question with the same issue:

Bitbucket Cloud uses Atlassian accounts (the ones for https://id.atlassian.com/) for authentication, to provide single login to different Atlassian Cloud products.

At the moment, it is possible to set up 2FA both for the Bitbucket Cloud account via https://bitbucket.org/account/settings/two-step-verification/manage, and also for the Atlassian account via https://id.atlassian.com/manage-profile/security

In order to enable Pipelines, it is necessary to enable 2FA on the Bitbucket account, instead of the Atlassian account.

Kind regards,
Theodora