Hi There,
We just run into an issue with our software and this error coming directly to all users its very important to solve this as soon as possible because no one can use the software right now.
HTTP Status 500 – Internal Server Error
Type Exception Report
Message Hazelcast instance is not active!
Description The server encountered an unexpected condition that prevented it from fulfilling the request.
Exception
com.hazelcast.core.HazelcastInstanceNotActiveException: Hazelcast instance is not active!
com.hazelcast.instance.DefaultNodeExtension$1.get(DefaultNodeExtension.java:205)
com.hazelcast.instance.DefaultNodeExtension$1.get(DefaultNodeExtension.java:202)
com.hazelcast.internal.serialization.impl.bufferpool.BufferPoolThreadLocal.get(BufferPoolThreadLocal.java:107)
com.hazelcast.internal.serialization.impl.AbstractSerializationService.toBytes(AbstractSerializationService.java:141)
com.hazelcast.internal.serialization.impl.AbstractSerializationService.toBytes(AbstractSerializationService.java:133)
com.hazelcast.internal.serialization.impl.AbstractSerializationService.toData(AbstractSerializationService.java:118)
com.hazelcast.map.impl.proxy.MapProxySupport.toDataWithStrategy(MapProxySupport.java:1262)
com.hazelcast.map.impl.proxy.NearCachedMapProxyImpl.getInternal(NearCachedMapProxyImpl.java:113)
com.hazelcast.map.impl.proxy.MapProxyImpl.get(MapProxyImpl.java:120)
com.atlassian.cache.hazelcast.HazelcastCache.getOrLoad(HazelcastCache.java:308)
com.atlassian.cache.hazelcast.HazelcastCache.get(HazelcastCache.java:125)
com.atlassian.confluence.cache.DefaultConfluenceCache.get(DefaultConfluenceCache.java:53)
com.atlassian.confluence.cache.ConfluenceMonitoringCache.get(ConfluenceMonitoringCache.java:57)
com.atlassian.confluence.impl.cache.ReadThroughAtlassianCache.get(ReadThroughAtlassianCache.java:88)
com.atlassian.confluence.impl.cache.ReadThroughCache.get(ReadThroughCache.java:28)
com.atlassian.confluence.impl.bandana.ReadThroughCachingBandanaPersister.retrieve(ReadThroughCachingBandanaPersister.java:82)
com.atlassian.confluence.impl.bandana.ReadThroughCachingBandanaPersister.retrieve(ReadThroughCachingBandanaPersister.java:75)
com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:32)
com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:24)
com.atlassian.confluence.setup.settings.DefaultSettingsManager.getGlobalSettings(DefaultSettingsManager.java:40)
com.atlassian.confluence.languages.DefaultLocaleManager.localeValidAndSaveable(DefaultLocaleManager.java:279)
com.atlassian.confluence.languages.DefaultLocaleManager.setRequestLanguages(DefaultLocaleManager.java:267)
com.atlassian.confluence.web.filter.LanguageExtractionFilter.lambda$null$2(LanguageExtractionFilter.java:37)
java.base/java.util.Optional.ifPresent(Unknown Source)
com.atlassian.confluence.web.filter.LanguageExtractionFilter.lambda$doFilter$3(LanguageExtractionFilter.java:37)
java.base/java.util.Optional.ifPresent(Unknown Source)
com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:37)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.lambda$doFilter$3(VCacheRequestContextFilter.java:44)
com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:84)
com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:68)
com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:43)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:67)
com.github.kristofa.brave.servlet.BraveServletFilter.doFilter(BraveServletFilter.java:59)
com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:52)
com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:30)
com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)
com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)
com.atlassian.confluence.internal.diagnostics.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:42)
com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
Note The full stack trace of the root cause is available in the server logs.
