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Can't Start or Completed Sprint

Eitan Yomtovian

Hi,

We have a Team leader that he also have a scrum board and he can't close or start a new sprint, even he have the appropriated permission.

I check if the query of the board is complex but it doesn't.

Furthermore, I copy the permission schema and granted to him the "Manage Sprint" permission but it also dosen't help and he still couldn't close the sprint.

Please note: we don't want to create a new permission schema, because we have many projects that related to this permission schema.

Accepted answers

All comments

Mayur Jadhav_30osel

Hi @Eitan Yomtovian ,

Welcome to the Atlassian Community!!!

To start and close the Sprint you would need Manage Sprint Permission. But you have checked that the user has the required Permission.

@Deepanshu Natani has written very good article which covers all the points to trouble the problem. Why can’t I close or start a sprint?

Please checkout and let us know if it helps.

Cheers,
Mayur

Eitan Yomtovian

Hi @Mayur Jadhav

We added to him this permission in the old permission schema (that shared with another 16 project) but it doesn't solve the problem.

When we create a new permission schema with the exactly permission and granted to his the "Manage Sprint" it work - but we don't want this solution.

BR,

Eitan.

Mayur Jadhav_30osel

Hi @Eitan Yomtovian ,

It would be great if you provide Screenshot of both permission schemas. Ideally this should not prevent you to start and stop the sprint if you have required permission.

Eitan Yomtovian

Hi @Mayur Jadhav

This is the screen shot of the original permission schema:

Original Permission.PNG

This is the screen shot of the new permission schema (that we created and not copy from the exist one above):

New Permission.PNG

BR,

Eitan.

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