Is it possible to show a name of a parent via smart value in automation email

Question

Hi,

I have a custom issue type "Risk". All my risks are children of Epics (parent). I have created an automation rule that notifies management of the risk with a high rating via email.

I cannot figure out how to include an Epic name or summary in an email via smart value.

I figured out how to do subtasks BUT not the tasks.

Thank you in advance,

Mark Chaimungkalanont · Answer

Alex, did you try:

That should be the correct smart value to use

Curt Holley · Answer

So if you are triggering off the Risk being created, then the epic will need to be associated during creation for any such epic detail to exist for use in a "issue created" automation rule.

But if that is the case then {{issue.epic.Summary)) maybe {{issue.epic.epicName}} (not sure, I haven't try that). Plus with Epic name being faded out and the use of Summary increased on cloud, I'd go with the Summary field if I were you.

Alex Shirokov · Answer

Thank you very much for your answer.

Is it possible to provide some examples? I tried what you suggested but failed to get an Epic info.

Thank you!