Is my user's email address on suppression list?

Question

Hello support, I'd like to confirm whether a user's e-mail is on the suppression list. This is my first attempt at opening a ticket, am I clear to provide this user's e-mail address in a forum such as this?

Thank you

Patrik S · Answer

Hello @DA Admin ,

Sure thing!

Please find the link to the internal ticket below :

* https://getsupport.atlassian.com/browse/BBS-186586

Let me know in case you run into any issues accessing it.

Thank you, @DA Admin .

Kind regards,

Patrik S

DA Admin · Answer

Hey Patrick can you post the URL here? I have not received the e-mail. Thank you so much!

Patrik S · Answer

Hello @DA Admin ,

As this request involves sharing sensitive information, such as the e-mail address,

I have created an internal ticket for you using the email of your community account, so you don't have to share this information here.
You should have received an email with a link to the support ticket. Just in case you haven't received it, please feel free to let me know and I can post the ticket URL here. The ticket will be visible only to you and Atlassian staff, no one else can view its contents even if they have the URL.
Thank you, @DA Admin .
Kind regards,
Patrik S