How can I create specific customized workflow rules

Chavdar Georgiev

Hello there,

I want to make a notification (by a workflow rule for example) that sends customized message to some e-mail address (or even addresses) 

For example, 

1. If some issue is founded / created, the dev team to be acknowledged

2. if it's moved to DONE, the sales team (different e-mail address) to know

Any ideas, suggestions would be warmly appreciated 

Kind regards,

Chav

Alberto Salvante

Hi Chavdar!

what you have described can be accomplished in various ways, some of these could be:

- creation of specific notification transition in workflow 

- in automation for Jira the action "send email"

Hope it helps.

Best,
Alberto