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Need resolution for error: kex_exchange_identification: Connection closed by remote host

Penchal Modhepalli

Hi,

Getting below error while accessing the Bitbucket through GitBash and/or IntelliJ IDE

Using Macbook as our personal system.

kex_exchange_identification: Connection closed by remote host
Could not read from remote repository.
Please make sure you have the correct access rights
and the repository exists.

Accepted answers

Penchal Modhepalli

Thank you for helping out for this issue. Connected with the our Firewall team for the same and found out that the new tool ZScaler blocks 443 port as well unlike WSS. So they suggested to connect with git using HTTPS instead of SSH.

After making the necessary changes, it started working.

Best regards,

Penchal

All comments

Mark C

Hi @Penchal Modhepalli

Welcome to the community.

The error message usually indicates that there's some network disconnection in between.

Would it be possible for you to confirm if you're consistently experiencing the issue?

If not, could you possibly connect to a different ISP/Network connection and see if it works there?

Let me know how it goes.

Regards,
Mark C

Penchal Modhepalli

Hi Mark,

Thanks for your reply. We will check and let you know the status as earliest as possible.

Best regards,

Penchal

Mark C

Sure and let me know how it goes.

Regards,
Mark C

Penchal Modhepalli

After making the necessary changes, it started working.

Best regards,

Penchal

artikow

hi @Mark C @Penchal Modhepalli

any update on this, I also facing this issue

```
kex_exchange_identification: read: Connection reset by peer

fatal: Could not read from remote repository.

Please make sure you have the correct access rights

and the repository exists.
```

FYI, I use home internet so I'm not behind any firewall and I can do pull/push on gitlab

some debug:
```

❯ ssh -Tv git@bitbucket.org

OpenSSH_8.1p1, LibreSSL 2.7.3

debug1: Reading configuration data /etc/ssh/ssh_config

debug1: /etc/ssh/ssh_config line 47: Applying options for *

debug1: Connecting to bitbucket.org port 22.

debug1: Connection established.

debug1: identity file /Users/artiko.wibowo/.ssh/id_rsa type 0

debug1: identity file /Users/artiko.wibowo/.ssh/id_rsa-cert type -1

debug1: identity file /Users/artiko.wibowo/.ssh/id_dsa type -1

debug1: identity file /Users/artiko.wibowo/.ssh/id_dsa-cert type -1

debug1: identity file /Users/artiko.wibowo/.ssh/id_ecdsa type -1

debug1: identity file /Users/artiko.wibowo/.ssh/id_ecdsa-cert type -1

debug1: identity file /Users/artiko.wibowo/.ssh/id_ed25519 type -1

debug1: identity file /Users/artiko.wibowo/.ssh/id_ed25519-cert type -1

debug1: identity file /Users/artiko.wibowo/.ssh/id_xmss type -1

debug1: identity file /Users/artiko.wibowo/.ssh/id_xmss-cert type -1

debug1: Local version string SSH-2.0-OpenSSH_8.1

kex_exchange_identification: read: Connection reset by peer

```

please help me

Muhammad Yusuf_k97a7e

https://community.atlassian.com/t5/Bitbucket-questions/Need-resolution-for-error-kex-exchange-identification-Connection/qaq-p/2025240#M93296:~:text=edit%20your%20~/.ssh/config

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