Automation rule: Chage priority field only for jira-admins

Aleksey Plisko

Hi

I tried to create an automation rule for the priority field of the ticket.

Only admin can change priority, but it not actually work.

What I am doing wrong?

Trigger:

When: Value changes for

    priority

Condition:

Initiator is not in

• jira-administrators

Action:

Then: Transition the issue to

same status (loop)

Stefan Salzl

Hi @Aleksey Plisko and welcome to the community,

what are you actually trying to do with the transition action in the end? The transition will only change the status but won´t touch the priority field.

As far as I got your requirement right you´d like to rollback the priority field in case somebody NOT in admin group changed the field. Could you confirm this?

If so I would suggest to work with fieldChange smart value. {{fieldChange.fromString}} will give you the value of the field before the change. If condition is true the value can be set back using this smart value. see detailed documentation here:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--eventType--

Hope this was helpful.

Best
Stefan