Email request fails when customer sends the mail

Paul Wilkinson_0d29oq

Sorry, there was an error in the Post-functions..

Thanks for help

Jack Brickey

Hi Paul,

Can you please have a look at the request type assigned to email. Go to project settings > request types and then choose the request type that is associated with emails. Edit that request type and look for any fields that are required. For email requests only summary and description can be used.