Hi everyone I wonder if I can turn on notification as a default in a service desk? So that my customer can get an update through an email without having to turn on notifications in every issue.
thanks in advance!
Hi @Thibdee Ngamsorn and welcome to the community!
You can set the customer notification settings here:
YOURINSTANCE.atlassian.net/jira/servicedesk/projects/PROJECTKEY/settings/customer-notifications
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