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Issue Field condition vs JQL

siond

Trying to setup an automation with a condition where field A contains 1 to many strings... this JQL doesnt work, and the field condition allows to enter only one string.

Is there a more efficient way for doing this? Can you add multiple strings to a field condition? Comma separated? Or a JQL for 'Contains'?

Field A is also a custom field, text.

("Account Type" = "New Lead Bookings" OR "Account Type" = "Top of Funnel" OR "Account Type" = "New Lead CSM/Ecomm" OR "Account Type" = "New Lead TOF Restaurants" OR "Account Type" = "New Lead Restaurants")

Accepted answers

Bill Sheboy

Hi @siond

For a question like this, please consider posting images of your complete rule and the audit log, showing and details. Those may provide context for the community to offer help. Thanks!

What is the type of your field: text, single-select, multiple-select, etc.?

Kind regards,
Bill

All comments

Bill Sheboy

Hi @siond

For a question like this, please consider posting images of your complete rule and the audit log, showing and details. Those may provide context for the community to offer help. Thanks!

What is the type of your field: text, single-select, multiple-select, etc.?

Kind regards,
Bill

siond

Thanks Bill, It's not working due to the JQL, stuck on that!

siond

Looks like a whole list of if/else blocks are my only option? Seems inefficient, and I would have to create a block for every string like this....

Bill Sheboy

What type of field is Account Type?

Perhaps this syntax would work better:

"Account Type" IN ("New Lead Bookings", "Top of Funnel", "New Lead CSM/Ecomm", "New Lead TOF Restaurants", "New Lead Restaurants")

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