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Team to Company Managed move has removed all Epic children

Ben Weisman

Is this a known issue? It didn't move the Epics it was supposed to but moved everything else, removing the connection.

It seems like when you update a child task within an epic it provides an update in the history section of the Epic. Can I use this to piece this back together??

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Joseph Chung Yin

@Ben Weisman -

Hi Ben:

What do you mean by "It didn't move the Epic but moved everything else" + "removing the connection"?

Please clarify your ask with more information, so we can advise.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Jack Brickey

Epics in TMP is quite different than CMP. The way to do this is to create a new epic in the CMP, move all issues over then add the new issue into the newly created epic. You can use bulk update if desired.

Ben Weisman

@Joseph Chung Yin For some reason when I bulk moved everything from a TMP to CMP project it didn't move the Epics. So everything got disassociated from them. Do you know why this happened and how I can avoid it? I need to move another project.

Jack Brickey

If you move a single epic and it's children it will work as it prompts you thur the necessary info to succeed. I do not believe this will succeed with multiples though I have not recently attempted.

Ben Weisman

@Jack Brickey Why is the logic set up this way? This project has 1,000 tasks and 50 Epics. I assume if I move the Epic it will not automatically move all the stories within it to the new project as well?

I'm hoping you can give me a workflow/process to successfully move this project over (as efficiently as possible). Thanks!

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