Bug with filter connection with server

Question

Hello there,

I have been facing a recurrent error when using the issue filter. When I modify a filter and click search, I often get the message below. The rest of Jira is working fine so I don't expect any server connection issue.

Any idea what it could be?

Thanks for your assistance!

Cheers,

Jeff

Sam Bartolome · Answer

You can try to recreate (create a new one) the filter as you commented that you are modifying it

none_ms3ui7 · Answer

Hi @Sam Bartolome ,

I performed a re-index and rebooted the server but the problem persists. Do you have another suggestion?

Thanks,

Jeff

Sam Bartolome · Answer

Hi @none ,

have you tried to re-index your instance? or maybe a re-start?

Take a look to https://confluence.atlassian.com/jirakb/searching-in-jira-sometimes-results-in-error-occurred-communicating-with-the-server-please-reload-the-page-and-try-again-943547015.html