Add Approvers to workflow - not all workflow status are available on Approvers config screen

Question

Hello,

I'm trying to configure approvers on a JSM workflow.
For the related status I defined 2 transitions:

Approve >> 'Pending'

Decline >> 'In Progress'

For some reason - in the approvers config screen - I can't select 'In Progress' in the drop down list although this it the actual transition configured for this status.

What am I missing here?

Regards

Jack Brickey · Answer

But "Decline" is in the list and it resolves to In progress. The text displayed seems misleading. You should select the transition in this case I believe. Give it a go and see if it works.

here is an article that may be of value here - add-an-approval-to-a-workflow

yaron · Answer

For Decline, I want to go to 'In Progress' but it doesn't available in the dropdown list.

Jack Brickey · Answer

I may be missing your point, however, I believe your approval is using two transitions: Approve and Declined. Both of which are available in the drop down. You don't select the statuses here but rather the transitions to the statuses.