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Jira Automation Rule - Auto close workflow status to Resolved in 3 Business Days

Hi All

I have a requirement to move the Jira as below -

Workflow Status = Escalated and Assignee = Y to be moved to Workflow Status as "Resolved" in 3 business days. This should skip Sat/Sunday, can this be done in Jira?

Thanks

Shank

Accepted answers

Brant Schroeder

@Shankar Savant Welcome to the Atlassian community

You will have to setup an SLA that kicks off when it moves to the status in the workflow. Then have an automation the runs when the SLA is breached.

All comments

Brant Schroeder

@Shankar Savant Welcome to the Atlassian community

You will have to setup an SLA that kicks off when it moves to the status in the workflow. Then have an automation the runs when the SLA is breached.

@Brant Schroeder Do we have an option where in it can skip sat/sun?

Brant Schroeder

@Shankar Savant You just setup the SLA calendar to skip those days.

@Shankar Savant ,

On the SLA configuration you can specify a calendar to use when doing the calculation.

In that calendar you just don't enable the weekends.

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