JIRA Advanced Roadmap getting Spinner when clicking on Issue Sources

Question

Hi There:

After using Advanced Roadmap for over 2 years, for the first time I'm getting a Spinner, when I click on the Configure, then Issue Sources.

Just in case it .. helps .. I had previously received the message that I had exceeded the maximum number of issues in a Roadmap, I then deleted a lot out of the roadmap and set the defaults to delete anything more than 100 days old.

Any thoughts on why Advanced Roadmap is locking up .. a continuous Spinner ... and what I might do to get beyond this ... as right now the tool is no longer useable for me right now

Mike Lemmon_8yw477 · Answer

Hey Dave ..et all .. resolved my issue.

It ends up it was caused by a new release being installed .. any Roadmaps created before the new version cannot update the Issue Sources.

If we went back to the old version it worked ok.

As a result I'm in the middle of creating a new Plan..

Thanks, have a great day.

Mike Lemmon_8yw477 · Answer

ah .. ok .. I will ask our Admin to check these .. Thanks..

Dave Mathijs · Answer

These are the plan permissions, I'm talking about global permissions:

To configure global permissions for Advanced Roadmaps:

* Navigate to the Jira Software admin panel using the gear icon in the upper right and select Manage apps.
* Find Permissions underneath the header Access control.
* Change the user permissions as you want.
* Select Save changes.