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Questions about dynamic fields in JSM

Karoline Rezende Ramos

Hi guys, how are you?
I need some help.

I would like to create in Jira 3 levels of fields and that they were dynamic as the selection.

For example:

1 field: Office or Distribution Center
2 field: Country
3 field: Location Detail

Is there a way to do this?
Is it possible to do it via ProForma which is now native?

Accepted answers

Pramodh M

@Karoline Rezende Ramos

Yes, It is possible!!

You need to create sections and add conditions to show up fields based on other field values

Here's the reference

https://support.atlassian.com/jira-service-management-cloud/docs/how-do-forms-work-in-the-issue-view

Thanks,
Pramodh

All comments

Pramodh M

@Karoline Rezende Ramos

Yes, It is possible!!

You need to create sections and add conditions to show up fields based on other field values

Here's the reference

https://support.atlassian.com/jira-service-management-cloud/docs/how-do-forms-work-in-the-issue-view

Thanks,
Pramodh

Peter Preston_eb5jie

✚1️⃣ to @Pramodh M's answer. You can do that @Karoline Rezende Ramos .

Would a detailed video on how to build conditional sections in the new form builder be helpful for you?

Karoline Rezende Ramos

Thank you very much for your answers.

@Peter Preston Yes, it would help me a lot, I am having a little difficulty creating these sections, because it has many particularities, if you can share will help me a lot.

Peter Preston_eb5jie

@Karoline Rezende Ramos I'm working on a video for conditional sections. I'll use an example similar to your original post above. Is there anything else you'd like me to cover?

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