Hi We are trying to see if we can use Jira Service Management. I would like to know the process of archiving resolved issues. How can we archive the resolved issues which can be used later for audit purpose? Please advise.
Hi @Banajyotsna palbabu ,
unfortunately, archiving issue is a feature of JIRA Data Center. On cloud and server instances you can't do that.
Please vote this open suggestion https://jira.atlassian.com/browse/JRACLOUD-5843
Hope this helps,
Fabio
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