Enforce SSO and can't login anymore

Question

Hi Atlassian Support Team, Unfortunately I can't login anymore. I've configured SSO with Azure Active Directory but now I can't login anymore to the Admin Portal. I get the message: This sts.windows.net page can’t be found

I'm the organization admin but I can't change anything in the configuration as I'm not able to login.

I tried to remove de SSO from AAD, but it didn't work I am still not able to sign in with the administrator account.

I am writing this ticket from standard user account joined to the tenant for tests.

Can you please help?

Regards,
Traian

Shannon S · Answer

Hi @Dani Perez,

We can take a look for you. Please log a support ticket at Contact Atlassian Access support.

Thank you!

Shannon S | Atlassian Community support

Dani Perez_eg7fb2 · Answer

Hi,

I'm having exactly this same issue. After enabling enforce SSO, 404 not found on sts.windows.net.

SAML configuration and SSO is done on Azure and it's working, if I don't check enforce SSO.

Dani

Charles Chen_kuk3i6 · Answer

Hi Shannon,

I am facing the same issue.

Thanks!

Charles