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Comments and Work log tabs not appearing for a user

Lauren Brooker

Hi,

One of our users/employees has said they cannot see any of the logged comments or work logs but can add comments/logged work.

I have looked into Development tools and the comments/work log is not restricted - All users can view.

What else could it be?

Lauren

Accepted answers

Vasiliy Zverev

Certain comments could have additional restricton, check it.

All comments

Vasiliy Zverev

Certain comments could have additional restricton, check it.

Piotr Radaj

Hi,
I have simillar problem. When I want to log work (click on the task, then ctype "." and then type "Log work") and write some text in "Work Description") and press button Log. I can't see this "Work Description" as a standard comment in active sprint view. It's only visible in "Work Log" tab in the task.

However, when I do simmilar thing i.e. moving tast from TO DO to Blocked and write some text in "Comment" filed -> it's visible as a comment in active sprint view.

I hope that you udestand me. Some attachments to make it easier. Please help me solve this problem.example2_comment_exist.PNGexemple2_some_text_blocked_in.PNGlog_work.PNGlog_work_tab.PNGno_comment.PNG

Regards,
Piotr

log_work.PNG

exemple2_some_text_blocked_in.PNG

no_comment.PNG

log_work_tab.PNG

example2_comment_exist.PNG

Vasiliy Zverev

I think it could do caused by project permissions, because there are different permissions for worklog and comments. Maybe there are additional restrictions for Agile, i can not say, because we do not use it.

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