how to copy the value of custom field into attribute object

Question

Hello

I have a problem. in one of my transition my customer should give ip addresses . So cause we dont have edit view for object insight, i made a custom field (text area) and when customer fill this field, then i want to copy the value (append) to my attribute object. Could any one help us ?

Thanks a lot in advance

Björn Gullander · Answer

You can use a placeholder in the Insight post function called "Set the value of an object attribute with a predefined value".

You need an Insight field where you set the object you want to update. (in my example Affected server):

customfield_xxxxx is the field where IP addresses are stored on the issue.

/Björn

ashkan_hj4u81 · Answer

@Benjamin hi

Thanks a lot. But the postfunction is just for copying the value of attribute to custom field . In automation you cant edit or copy the value of attribute and with scriptrunner i didnt see the appropriat option .

Benjamin_tmh9yg · Answer

Hi @ashkan ,

It maybe possible to create an automation in a post function work flow transition to copy the value. If you have scriptRunner, automation for Jira, or something alike..you may try to do it this way.

-Ben