How to set the SLA timer to be in minutes rather then hours?
Hi @Константин Луговской ,
currently you can't setup time format. Btw, the ggod nes is that Atlassian is going to release this feature https://jira.atlassian.com/browse/JSDCLOUD-59
Hope this helps,
Fabio
Hi @Fabio Racobaldo _Catworkx_
I understand correctly that now I can not set the SLA "Time to first response" to 15 minutes?
Ho, you can do that! Please add 15m as time goal in your SLA
I tried but the system throws an error
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