How to enable both Slack and Email notification for Jira

Solomiia Zhuromska

I have a corporate email and wanted to receive notifications in slack.

I have set up Jira Cloud to receive notifications. But I stopped getting emails even if I revert settings. 

Is this expected or there is a way to receive both notifications?

 

Daniel Eads

Hi @Solomiia Zhuromska , welcome to the Community!

By clicking your profile picture in the upper-right of Jira and selecting Personal Settings, you can adjust which email notifications will be sent.

There's a "Email notifications for issue activity" option which may get turned off if you've got personal notifications in Slack enabled.

There are also the checkboxes for the various watching/reporter/assignee/mention options. The adjustments here are independent of what is configured in the Slack app.

Hope that helps!

Cheers,
Daniel