Auto approve for repeated approvers

Tony Hernandez_52dtr3

Hello JIRA Community,

I have a use case where an employee raises a ticket with a two-level approval configured issue type.

Our requirements are:

Approver #1 is the user Manager (user assigns on the ticket)

Approver #2 is the VP who approves most funding requests (Admins assign - we're working on automating this) -

Update: Approver #2 step actually prompts a "Group of users" that happens to just have our VP. This is important to know since our Condition method changes to Advanced when looking up UserGroupPicker

What we're trying to accomplish via JIRA Automation is:

For any given Two-level approval issue

If Approver #1 = Approver #2

Then approve Step#2 if Step#1 is approved

Thank you for your help!

Fernando Eugênio da Silva

Do these approval stages take place in the same status or is Approver 1 in one status and the second approval is in another status within the same flow?

This will help you better understand how to build a basic automation rule.

Thinking about the scenario that each approval is in a different status, you can put together something very simple, like this here:

Assume that the first approval scenario transitions the issue to a status, so use the "Issue transitioned" trigger.

Use the condition to compare if the value where the "Approver 1" fpo added is the same field where the "Approver 2" is.

Then use the auto approval feature.

But I believe you will get better results after you first finish the second approver scenario you commented on.

Let me know if I can help you with anything else.