When a client gives a satisfaction rating of 3 or below we would like to force that client to leave a comment explaining the reasoning for the low score.
Hi @Shane Miller
Not that I know of - you could customise the text though to ask for a comment?
I couldn't find a feature request for this idea - if you'd like to raise one for Atlassian to review, do so from https://jira.atlassian.com/secure/Dashboard.jspa
Ste
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