Someone has already added that SSH key.

Question

I have a problem on one of our production servers where when I try to pull some of the repos I get the following error:

The requested repository either does not exist or you do not have access. If you believe this repository exists and you have access, make sure you're authenticated.

but when I try to add the servers public key to Bitbucket I get this error instead:

however I cannot find it in the list of accepted keys on bitbucket.

I know this key has worked before because I pulled this repo to the server just a couple of days ago. I do know my boss removed one of our team members recently, if that might have something to do with it.

Caroline R · Answer

Hi, @Niklas Eliason, this is the link to your ticket:

* https://getsupport.atlassian.com/servicedesk/customer/portal/11/BBS-183175

Make sure you access it with the same account you used to create this question.

Please let me know how it goes.

Kind regards, 
Caroline

Niklas Eliason · Answer

Hello Caroline. I can't seem to find the link.

Caroline R · Answer

Hi, @Niklas Eliason, welcome to the community!

As we will need to know the public ssh key to further investigate this case, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here.

You should have received an email with a link to the support ticket. Just in case you haven't received it, please feel free to let me know and I can post the ticket URL here. The ticket will be visible only to you and Atlassian staff, no one else can view its contents even if they have the URL.

Please feel free to share any questions if needed.

Kind regards,
Caroline