Activating the Elements Connect integration in Automation for JIRA Lite?

Question

How do I activate the Elements Connect integration in Automation for JIRA Lite?  The support documentation explains how to create the "action" to update an nFeed field, but I don't see this option in my instance of JIRA (Software product, Server-Based).

Juliette Lallement _Elements Apps_ · Answer

OK, then please open a ticket to our Support: https://support.elements-apps.com/plugins/servlet/desk/portal/1

They will investigate what's going on for you

Juliette Lallement _Elements Apps_ · Answer

Can you please try this:

- Go to Apps

- Find Elements Connect

- Click Modules

- Check if Automation modules are enabled

If you still encounter issues, feel free to open a ticket to our Support here, they will investigate this further.

Damon Pleasant · Answer

Hello @Juliette Lallement _Elements Apps_ ;

I still do not see this option:

We are currently using version 6.10.1 of Elements Connect and 8.13.13 of JIRA Server.  Also, we are using 7.4.0 of Automation Lite for JIRA.