Checking if components is empty

Question

I am trying to set up an automation job which sends out an email to the reporter of the issue is certain fields are missing data. Here's the email template I use in the send email section of the automation.

This epic is missing the following fields

{{#if(issue.fixVersions.isEmpty)}}
* No fix version is assigned to the epic. Epic is empty

{{/}}
{{#if(not(exists(issue.fixVersions.name)))}}
* No fix version is assigned to the epic

{{/}}
{{#if(not(exists(issue.components.name)))}}
* The epic does not have any components assigned.

{{/}}
{{#if(components.isEmpty)}}
* The epic does not have any components assigned. Component is empty

the fixversions work but the components conditional statement does not get triggered.

I have logged components.name and it is indeed empty so I am not sure why the message above is not displayed in the email.

Bill Sheboy · Answer

I am using Jira Cloud, and all of those worked for me in a test rule.  Perhaps this is something different about the smart values for Jira Server/Data Center.

I suggest working with your site admin to submit a ticket to Atlassian Support to see what they can find: https://support.atlassian.com/contact/#/

Harmeet Singh_h7u3ap · Answer

So the whole block of smart values looks like this

This epic is missing the following fields

{{#if(issue.fixVersions.name.isEmpty)}}
* No fix version is assigned to the epic. Epic is empty

{{/}}
{{#if(not(exists(issue.fixVersions.name)))}}
* No fix version is assigned to the epic

{{/}}
{{#if(not(exists(issue.customfield_12313140)))}}
* Epic is is not linked

{{/}}
{{#if(not(exists(issue.Team)))}}
* The epic is not assigned to a team

{{/}}
{{#if(not(exists(issue.components.name)))}}
* The epic does not have any components assigned.

{{/}}
{{#if(issue.components.isEmpty)}}
* The epic does not have any components assigned. Component is empty

So from all of the above conditionals only the team and the customfield displays a message. All the other conditionals generate a null even if the fixversions or components have no value assigned.

Harmeet Singh_h7u3ap · Answer

The issue is that the message should be displayed when there are no components (empty object) or fixversions but that is not working.

I added the prefix and that does not work either.