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Automation Ignoring "IF" Statements

Chris Yukubousky

Hello-

I have automation setup to create five sub-tasks and then an "IF" statement to create four addition sub-tasks depending on the answer. This is working as intended, however, if I add another "IF" statement after the first one, it appears to be completely ignored. The first "IF/AND" validates and works as intended, but anything after that is ignored. Do I need to make a new trigger for this or something? Basically, if one or the other or both are "Yes" I need specific sub-tasks created.

Accepted answers

carlosughini

Hi Chris,

I would recommend using branches in this case, to ensure that the automation is going through the If statements.

So, if you embed each separate If statement in a Branch, they will all be validated separately. Here's what you can do:

Screen Shot 2022-03-17 at 8.20.18 am.png

Please give it a try and let me know how it goes.

Cheers,

Carlos

All comments

carlosughini

Hi Chris,

I would recommend using branches in this case, to ensure that the automation is going through the If statements.

So, if you embed each separate If statement in a Branch, they will all be validated separately. Here's what you can do:

Screen Shot 2022-03-17 at 8.20.18 am.png

Please give it a try and let me know how it goes.

Cheers,

Carlos

Bill Sheboy

Hi @Chris Yukubousky

From what you describe, you may want to use the if/else structure instead. That will create a block where to add your conditions and processing. When you want another block, just add another if/else...up to the 60 component limit per rule. For example:

trigger: issue created
if/else condition: add your condition
- action: add the subtask
- ...
if/else condition: add your next condition
- action: add the subtask
- ...
...

You should see this nesting on the screen to help you know if you have it correctly implemented.

Kind regards,
Bill

Stefan Salzl

Hi @Chris Yukubousky ,

An "if" by its own is finite. It just says "if this than that" but: "if NOT this than what?"

Try to run with if-else branches.

IF: first condition check
ELSE: second condition check
ELSE: third condition check
...

Best
Stefan

Chris Yukubousky

Thanks! That worked.

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