Insight objects connected to a single organization in a project

Stefan Schumacher

Hi,

we are planning to upgrade to JIRA SM premium to use Insight, and I know I could atart the 30 day trial to test it myself, but maybe the community is quicker than me:

Is it possible to link objects in insight to an existing (customer) organization in a project, making it exclusively visible to this organization only?

Mark Segall

Hi @Stefan Schumacher - You cannot link to Organizations.  However, making things visible based upon Organization would be a challenge even if you could sync that data because organization is a field that's not captured until the issue is created.  Therefore visibility must be against the customer. 

I am currently working with a similar situation where my solution was to make a replica of the orgs & customers as respective linked object types. From there, my 3rd object type was linked to my orgs object type.

Then to set up my insight field, I set it up against my 3rd object type with this filter issue scope:

object HAVING outboundReferences(object HAVING inboundReferences("jiraID" = ${reporter.id}))