HI,
I am working in Jira v8.20.3 and doesn't fully understand how duplicates arise and how to manage them the best way. Can you please advise - thanks.
Hi @Claus Sørensen welcome to the Atlassian community.
From your query, I assume you are asking about how to handle/ fix duplicate issue keys in Jira server. If that is the scenario, please follow this documentation steps
Corrrect, however, I am not technical so I don't know how to manage JQL queries. I am just a regular user using the Jira application.
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