nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Auto Closed Ticket when click 1 specific link

adithya

Hi Guys,

i want to know is it possible to auto closed ticket when Click 1 specific link ?

example :

i make 1 portal service aimed for "change password", when the customer click that specific link, it will create ticket and then the ticket will automatically closed.

let me know if need more info.

Accepted answers

edwin vasquez_f9df79

Hello @adithya ,

I think you can have a specific workflow for this issue type and have it automatically move to Resolved or Closed status based on that workflow. You could also use project automation for this. Is this simply to track password lockouts?