We are having a little problem with our burndown charts. Even though we have stories listed and assigned story points. The burndown chart (by story points) always displays a horizontal line on the chart for ongoing and trend.
In other installations the moment a story was moved to in progress the ongoing and trend was updated to reflect that. Meaning the thick dotted line was pointing down. Now the graph always correctly shows the number of resolved points and remaining points but in progress stories are handled as if they were not started.
This must be something simple ? Any ideas ?