How to fix Xray gadget issues with name MSG_gadget.tests-evolution.title.default. This is happening

Question

How to fix Xray gadget issues with name _MSG_gadget.tests-evolution.title.default. This is happening for only Xray gadgets alone. All other gadgets are working fine.

Xray gadget lables are showing as "_MSG_gadget.tests-evolution.title.default" and fields on that gadget also showing as "gadget.common.field.custom-title.label:".

We are in Jira 8.5 version and Xray 6.0.2 version.

The same application on same server with different instance is working fine. please do help us in fixing this issue.

Appreciate your help on this problem.

Sachin Dhamale_o1c5zi · Answer

@Jayaprakash ,

Its its only giving this for Xray Gadget and other gadget name looks fine then its more related with Xray plugin.

Raise ticket with Xray Vendor - https://xraysupport.getxray.app/

Jayaprakash_lnc0gs · Answer

yep its happening for Xray gadgets alone. The same App working fine for TEST Environment but giving that _MSG on DEV environment. How so strange ?

Tuncay Senturk _Snapbytes_ · Answer

Hi @Jayaprakash

Probably you are having similar problems with other apps' gadgets as well.

Could you please check this article?